At Leadgo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Complete forms on our website
- Contact us via email, phone, or other communication channels
- Subscribe to our newsletter or marketing communications
- Request information about our services
The personal information we collect may include:
- Name
- Email address
- Phone number
- Company name and position
- Message content when you contact us
Additionally, we automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on those pages
- Time and date of your visit
- Other diagnostic data
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Respond to your inquiries and fulfill your requests
- Send you administrative information, such as updates to our terms, conditions, and policies
- Send you marketing and promotional communications (only with your consent)
- Analyze website usage and improve user experience
- Protect against, identify, and prevent fraud and other illegal activities
- Comply with legal obligations
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given us explicit consent to process your data for specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
- Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.
When personal data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.
5. Data Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and IT services.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and testing
- Access controls and authentication procedures
- Staff training on data protection and security
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your personal information may be processed in countries outside the United Kingdom or European Economic Area (EEA) where data protection laws may be less stringent. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules for transfers within a corporate group
- Transfers to countries with an adequacy decision from the UK or EU Commission
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: The right to request copies of your personal information.
- Right to Rectification: The right to request correction of inaccurate information or completion of incomplete information.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances.
- Right to Restrict Processing: The right to request restriction of processing of your personal information in certain circumstances.
- Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: The right to object to processing of your personal information in certain circumstances.
- Right to Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.
9. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.
We use the following types of cookies:
- Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve user experience.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You can manage your cookie preferences at any time by clicking the "Change Cookie Settings" link in the footer of our website or by adjusting your browser settings. For more information about the cookies we use, please see our Cookie Policy.
10. Children's Privacy
Our website and services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- By email: [email protected]
- By post: Data Protection Officer, Leadgo, 46 Syon Ln, London TW7 5NQ, United Kingdom
- By phone: +44 800 099 6196
13. Data Protection Authority
If you are located in the United Kingdom or European Economic Area and believe we are processing your personal information unlawfully, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO): https://ico.org.uk.
